About Us & FAQ's
I'm Abby, owner of Lavish Floral Design in Quincy, IL. I pride myself in my work and professional experience. I have been a floral designer for 20 years, and I continue to educate myself to learn new trends and techniques.
2021 and 2022 created some major changes in my life, when I had my first baby in September 2021 and then my second in November 2022. Having two young children and trying to run a full service florist, I felt overwhelmed under the pressure of being the business owner and mother that I wanted to be, so I decided to turn Lavish into a studio florist. What this means is that I will no longer operate regular business hours, but continue to offer floral deliveries and provide wedding and event services. This business model allows me the flexibility to be the kind of mom I hope to be for my two amazing kids.
Here are some frequently asked questions to address how this business model works:
Can I stop by to shop, pick up or order flowers?
Since we don't operate under normal business hours, we may not be at the shop to receive you. But if we are there, please come in! You may use our website to place orders; or you can call or email us with any questions or to place a special order. We can also schedule a time to meet you if you'd like to shop our sales floor or to pick up an order. Like our front door says, we are open "by appointment or by chance."
You may also stop by our sister company, Quincy Tea Company, at 935 Maine during normal business hours if you want to grab a pre-made arrangement or gift item. (Hours of operation are Tuesday through Friday, 10:30-5:30 and Saturday 10-3.)
How far in advance should I place my order?
We offer same-day delivery for orders placed before noon. If you would like to request specific flowers, we may need two to three business days depending on availability of the flower requested. We can usually provide same day delivery for florist choice orders-just give us a call.
Will my arrangement look exactly like the photo?
We will always try to send an arrangement as close to the photo as possible, but may need to make substitutions as needed. We will always send an arrangement of equal value or higher.